Are you a Manufacturer or Trading company?
We are an experienced designer and manufacturer since 2005 - we also assist customers with their sourcing needs and consolidate product shipments to reduce freight costs.

Do you have Safety Certifications?
We have an in-house UL/TÜV test lab, and depending on the product, we have items that carry Safety Certifications including: GS /UL / TÜV / CE / BIFMA / RoHS / Reach / KC / Prop 65 / FCC and more. For specific compliance requirements, we can have product tested to virtually any worldwide safety standard. Contact us for details.

What type of Packaging do you offer?
We offer neutral branding in standard gift or brown box tested to international shipping standards. We also offer customized packaging designed and made to your specifications. 

Does LUMI provide OEM/ODM Service?
Absolutely! We have in-house industrial design and engineering teams that can quickly take your idea from concept to completion. We have a strong emphasis of communicating the status and progress of every project along the way. Simply contact us with your requirements.

What are Your Payment Terms?
T/T and L/C are the most common forms of payment, specific terms can be discussed with you prior to you issuing a purchase order.LUMI operates via an advanced ERP system that allows factory production to rapidly occur as payments are efficiently and accurately processed.

What is the Standard Lead Time for Samples and Bulk Orders?
Sample lead time is normally around 7-10 days. For most products, bulk orders are approximately 45 days after receipt of payment. However, production time normally depends on order quantity and specifications.

What is LUMI's Warranty?